tv66 Privacy Policy — Your Data, Protected

tv66 uses the personal data we collect only for specific, legitimate purposes directly related to operating the Platform and serving you as a player. We do not use your data for purposes unrelated to the Platform. Our primary uses are:

• Account creation and management — to register your account, verify your identity, and maintain accurate account records.
• Payment processing — to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and card networks in compliance with applicable financial regulations.
• Platform security and fraud prevention — to detect, investigate, and prevent fraudulent transactions, prohibited conduct, and account misuse.
• Legal compliance — to fulfil obligations under applicable anti-money-laundering (AML), KYC, and responsible gaming regulations.
• Customer support — to respond to your enquiries, resolve disputes, and provide technical assistance related to your account or transactions.

We process your personal data only where we have a valid legal basis for doing so. The legal bases on which tv66 relies include:

• Contractual necessity — processing required to perform our contract with you (i.e. operating your account, processing your bets, and paying out winnings).
• Legal obligation — processing necessary to comply with applicable laws, including AML, KYC, and responsible gaming requirements.
• Legitimate interests — processing for fraud prevention, platform security, and improving user experience, where our interests are not overridden by your rights.
• Consent — where you have explicitly opted in to receive marketing communications from tv66, we process your contact data for that purpose only. You may withdraw this consent at any time.

When you make a deposit or request a withdrawal via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, your transaction is processed by the relevant payment network and their associated banking partners. tv66 does not store your full card number, bKash PIN, or any equivalent payment credential on its servers. The only payment identifiers retained by tv66 are the last four digits of a card number (for card payments) or the registered mobile number associated with a mobile wallet (for bKash, Nagad, Rocket, Upay), used solely to associate a transaction with your account.

Each payment processor maintains its own privacy policy governing the data it holds. We encourage you to review the privacy documentation of bKash, Nagad, Rocket, and Upay respectively if you wish to understand how those platforms handle your data outside of the tv66 transaction context. tv66 is not responsible for the data practices of third-party payment providers.

tv66 uses cookies and similar browser-based tracking technologies to operate the Platform correctly and improve your experience. The categories of cookies we use are:

• Essential cookies — required for the Platform to function. These include session cookies that keep you logged in while you navigate the site. Disabling these cookies will prevent the Platform from operating correctly.
• Analytics cookies — used to understand how players interact with the Platform, which pages are most visited, and where technical errors occur. This data is aggregated and anonymised and does not identify individual players.
• Preference cookies — used to remember your account settings such as language preference and display options, so you do not need to reconfigure them on each visit.

You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of the tv66 Platform. tv66 does not use third-party advertising cookies or cross-site tracking cookies.

tv66 retains your personal data for as long as your account remains active and for a reasonable period thereafter to meet our legal, regulatory, and fraud-prevention obligations. Specifically: account and identity data is retained for a minimum of five years following account closure to comply with applicable AML and KYC record-keeping requirements; transaction records are retained for a minimum of five years from the date of the transaction; support correspondence is retained for two years from the date of the final message in a support thread.

When data is no longer required for the purpose for which it was collected and no legal retention obligation applies, tv66 securely deletes or anonymises it. Anonymised aggregate data that can no longer identify you may be retained indefinitely for statistical and platform improvement purposes.

tv66 applies industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include 256-bit SSL/TLS encryption on all data transmitted between your device and the tv66 servers, encrypted storage of sensitive data at rest, access controls limiting which staff members can view personal data and under what conditions, regular security reviews and penetration testing of the Platform's infrastructure, and automatic session timeouts to reduce the risk of unauthorised access from shared or unattended devices.

No method of data transmission over the internet or electronic storage system is completely secure. While tv66 takes its security obligations seriously and applies robust protections, we cannot guarantee absolute security. In the unlikely event of a data breach that affects your personal data in a material way, tv66 will notify affected players in accordance with applicable data protection law.

tv66 does not sell your personal data to any third party. We share your data only in the following limited circumstances, and only to the minimum extent necessary for each purpose:

• Payment processors — we share transaction data with bKash, Nagad, Rocket, Upay, and card network operators solely to process your deposits and withdrawals.
• Game providers — game providers such as Pragmatic Play, Evolution Gaming, and Spribe receive anonymised session identifiers to serve game content. They do not receive your full name, mobile number, or payment details.
• Legal and regulatory authorities — we may disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so, including in response to AML investigations or court orders.
• Business transfers — in the event of a merger, acquisition, or sale of all or part of tv66's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy terms applicable thereafter.

tv66 may send you promotional messages about bonuses, tournaments, new game releases, and seasonal offers via SMS or in-platform notifications, but only where you have provided your consent to receive such communications during account registration or subsequently through your account settings. We do not send unsolicited marketing emails or third-party promotional content.

You may opt out of marketing communications at any time by updating your notification preferences in your account settings or by contacting support at [email protected]. Opting out of marketing does not affect the delivery of transactional or account-related messages (such as deposit confirmations, withdrawal notifications, or security alerts), which are sent as a necessary part of the service.

tv66 is strictly an adults-only platform. Persons under the age of 21 are prohibited from registering an account or using the Platform in any capacity. tv66 does not knowingly collect personal data from individuals under the age of 21. If we discover or are notified that a player is under 21, we will immediately close that account, delete any associated personal data that is not required to be retained under applicable law, and return any deposited funds following identity verification. If you are a parent or guardian and believe your child has created a tv66 account, please contact us immediately at [email protected].

tv66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the features and services we offer. When we make material changes — meaning changes that significantly affect how we collect, use, or share your personal data — we will notify registered players via their registered contact details with reasonable advance notice before the changes take effect. Non-material updates (such as clarifications of existing language or minor formatting changes) will be effective immediately upon publication on the Platform. The "Last updated" date at the top of this page will always reflect when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed of how tv66 protects your data.